Contact & order support
We’re here to help.
Questions about your gummies, your delivery or an order?
Let’s get you to the right place.
Tell us what you need
Send us a message.
You don’t need an order number to ask a question.
A few answers that may save a message.
Where can I find my tracking?
Use the order-status link in your confirmation or shipping email. You can also sign in to view your orders. If you cannot find your email, send us your order number and the email used at checkout.
View my ordersCan I change my delivery address?
Contact us as soon as possible with your order number and the correction. We’ll check whether the order can still be changed before it leaves fulfillment.
My parcel arrived damaged. What should I do?
Tell us your order number and what happened. Keep the bottle and packaging; our team can let you know what information is needed to help.
How do I request a refund?
Choose “Returns and refunds” in the form above. We’ll review your order under the applicable guarantee and help with the next step. Please contact us before sending anything back.
Read the refund policy