Help & FAQs
A little less wondering.
Straight answers about the gummies, your order and your routine.
All questions
21 answers
How many gummies do I take?
A daily serving is two gummies, providing 60 mg of elemental magnesium. Follow the directions and cautions on the product label.
Read the directionsHow long does one bottle last?
Each bottle contains 60 gummies: 30 daily servings at two gummies per day. Two bottles provide 60 daily servings; three bottles provide 90.
When should I take them?
The label directs adults to take two gummies daily, or as directed by a healthcare professional. Choose a consistent moment that fits your routine and follow the label.
Can I take them with my medication?
Ask your doctor or pharmacist before combining magnesium with medicines or other supplements. Share the full label so they can advise you on suitability and timing.
View the complete formulaHow do I know if this routine is right for me?
Start by checking the form, serving and full ingredient list. Consider them alongside your other supplements and needs; a healthcare professional can help with individual advice.
What does 60 mg mean?
It is the elemental magnesium amount in a two-gummy serving. “As magnesium glycinate” identifies the form, rather than a second magnesium amount.
Understand the labelDo the gummies contain melatonin?
No. SteadyShe does not contain melatonin.
See every ingredientAre the gummies sugar-free?
No. A two-gummy serving contains 4 g of added sugars and 20 calories.
Read Supplement FactsAre they made with gelatin?
No. This formula uses pectin, a plant-based gelling ingredient.
What do they taste like?
They are grape-flavored, with a soft, chewy gummy texture. See the full ingredient list for the sweeteners, flavor and color ingredients.
Can I ask for a batch report?
Yes. Send our team the lot number from your bottle and ask for the relevant Certificate of Analysis or product-testing information.
Request a batch reportIs this a subscription?
The Nighttime Gummies bundle options are one-time purchases. You choose your supply without recurring billing.
Where is my order?
Open the order-status link in your confirmation or shipping email to see the latest information. If you need help finding it, contact us with the email used at checkout.
View my ordersHow much is delivery?
Available shipping options and their charges are shown at checkout for your delivery address, before you pay.
When will my order arrive?
Check the delivery information shown for your chosen shipping option at checkout. After dispatch, the tracking link gives the latest carrier updates.
Can I change or cancel an order?
Contact us as soon as possible. We’ll check the fulfillment status and let you know what can still be changed.
Ask about a changeWhat if something is damaged or missing?
Contact the team with your order number and a description of the problem. Keep the item and packaging while we help resolve it.
Get order helpHow does the 90-day guarantee work?
The guarantee covers eligible first orders purchased directly from SteadyShe. Contact us within 90 days of delivery; refunds are reviewed under the refund policy.
Read the full guarantee termsHow do I request a refund?
Send our team your order number and the email used at checkout. Choose “Returns and refunds.” We’ll help with the next steps; please contact us before sending products back.
Request refund helpAre original shipping charges refunded?
Original shipping charges are generally excluded. The refund policy explains exceptions, including damaged, defective or incorrect products.
Where will my refund go?
An approved refund goes to the original payment method. The time it takes to appear depends on your payment provider. If you need an update, contact us with your order number.
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